Ordering Direct Link Dedicated on Classic

Option 1 - Colocated in an IBM Cloud PoP or data center

1. Verify your colocation provider's capabilities to reach the appropriate Meet Me Room and cross-connect into the IBM Cloud environment.

2. Use the IBM Cloud console to order Direct Link Dedicated on Classic and complete the requested information. You can request assistance from IBM Cloud Sales engineers. When you are ready to create your order, you are prompted to read and agree to the Direct Link Dedicated prerequisites.

3. IBM Cloud provides Letters of Authorization (LOA) for connections that use IBM Cloud. When you have the LOA, supply it to your colocation provider, then have them order a cross connect (and any required inter-campus connectivity) by using the IBM Cloud CFA (Customer Facility Assignment) information in the LOA.

   This process usually takes 2 - 10 business days to complete, depending on the facility vendor and the order priority you specify. It includes the setup of the patch for the IBM Cloud termination port.

4. Provide IBM Cloud with the cross-connect completion notice from the facility provider in the IBM Support case.

5. IBM Cloud verifies the completion notice's efficacy and orders the patch to be made from the LOA/CFA to the cross-connect router (XCR) and other gear.

Your IP assignment on the IBM Cloud networking infrastructure is completed within three business days after the cross-connect is complete.

Option 2 - Using an NSP

1. Verify your NSP's capabilities to reach the appropriate Meet Me Room in the IBM Cloud PoP or data center and cross-connect into the IBM Cloud environment.

2. Use the IBM Cloud console to order Direct Link Dedicated on Classic and complete the requested information. You can request assistance from IBM Cloud Sales engineers. When you are ready to create your order, you are prompted to read and agree to the Direct Link Dedicated prerequisites.

3. IBM Cloud provides Letters of Authorization (LOA) for connections that use IBM Cloud. When you have the LOA, supply it to your network provider, and have them order a "third-party cross connect", as well as the circuit between your premises and the appropriate Meet Me Room by using the IBM Cloud CFA (Customer Facility Assignment) information in the LOA.

   This third-party, cross-connect process usually takes 2 - 10 extra business days to complete, depending on the facility vendor and the order priority you specify. It includes the setup of the patch to the IBM Cloud termination port.

4. Provide IBM Cloud with the cross-connect completion notice from the facility provider in the IBM Support case.

5. IBM Cloud verifies the completion notice's efficacy and orders the patch to be made from the LOA/CFA to the cross-connect router (XCR) and other gear.

Your IP assignment on the IBM Cloud networking infrastructure is completed within three business days after the cross connect is complete.

Ordering instructions

To provision a Direct Link Dedicated order, complete the following steps:

1. Log in to your IBM Cloud account.

2. Select the Navigation Menu icon on the upper left, then click Classic Infrastructure > Direct Link.

   The Direct Link on Classic page opens, listing existing Direct Link connections provisioned for this account.

3. Click Order Direct Link in the upper right of the page. The Choose Direct Link option page is displayed.

4. Select the Direct Link Dedicated tile to open the order form.

5. Complete the following information to configure Direct Link Dedicated:

   • Enter a Direct Link instance name.
   • Select the location in which you want to establish the IBM Cloud Direct Link connection.
   • Select the name of your network provider.
   • Select the link speed required for the connection.
   • Select the routing option required for the connection: Local routing (free) or Global routing.
   • Enter a valid BGP ASN number from the range given in the information box for the BGP exchanges.

   As you select or enter these values, you can see an approximate monthly charge in the right pane.

6. Read and agree to the Direct Link Dedicated prerequisites. Then, click Create to complete your order.

   After you place your order, an IBM Support case number is generated. You can click the case number to view case details.

7. After you provision your direct link, see Configuring Direct Link on Classic to configure your subnet to interact with IBM Cloud.

Locations

The table gives details about the IBM Cloud data centers where Direct Link Dedicated is available:

* NYC02 and NYC03 connect to the IBM Cloud backbone through NYC1. The primary reason for these PoPs is to extend connectivity to different site providers from our NYC01 site. When planning your diversity strategy, keep in mind that traffic for NYC02 and NYC03 have a single, shared path to the IBM network.

If you require the exact address for TOK02, contact your Direct Link offering management or sales team.