Why does the Ingress status show an ERRDSAISS error?

Virtual Private Cloud Classic infrastructure Satellite

You can use the ibmcloud ks ingress status-report ignored-errors add command to add an error to the ignored-errors list. Ignored errors still appear in the output of the ibmcloud ks ingress status-report get command, but are ignored when calculating the overall Ingress status.

When you check the status of your cluster's Ingress components by running the ibmcloud ks ingress status-report get command, you see an error similar to the following example.

The external provider for the given subdomain has authorization issues (ERRDSAISS).

The Kubernetes Service is unable to access the external domain provider used for the given subdomain.

Complete the following steps based on your external domain provider.

• For external Akamai or Cloudflare domains, make sure that you create a valid credential for the cluster by using ibmcloud ks ingress domain credential set command.

• For domains provisioned with Cloud Internet Services, ensure that the service-to-service authorization is in place. For more information, see Setting up domains with IBM Cloud Internet Services. If you no longer want to use the domain you registered, then you can remove it by using the ibmcloud ks ingress domain rm --c CLUSTER --domain DOMAIN command.