---
name: containers-ts-app-helm-install
title: Troubleshooting helm chart installation updated configuration values
description: Resolve issues installing Helm charts with updated configuration values in IBM Cloud by checking Helm repository URLs and versions.
last-updated: 2026-08-12
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/containers?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Troubleshooting helm chart installation updated configuration values
{: #ts-app-helm-install}
{: support}

Resolve issues installing Helm charts with updated configuration values in IBM Cloud by checking Helm repository URLs and versions.
{: shortdesc}

[Virtual Private Cloud]{: tag-vpc} [Classic infrastructure]{: tag-classic-inf}

When you try to install an updated Helm chart by running `helm install <release_name> <helm_repo>/<chart_name> -f config.yaml`, you get the following error message.
{: tsSymptoms}

```sh
Error: failed to download "<helm_repo>/<chart_name>"
```
{: screen}

You might need to update your Helm installation for the following reasons.
{: tsCauses}

* The URL to the IBM Cloud Helm repository that is configured on your local machine might be incorrect.
* The name of your local Helm repository might not match the Helm repository name or URL of the installation command that you copied from the Helm chart instructions.
* The Helm chart that you want to install does not support the version of Helm that you installed on your local machine.
* Your cluster network setup changed from public access to private-only access, but Helm was not updated.

To troubleshoot your Helm chart, complete the following steps.
{: tsResolve}

1. List the IBM Cloud Helm repositories currently available in your Helm instance.
    ```sh
    helm repo list
    ```
    {: pre}

2. Remove the IBM Cloud Helm repositories.
    ```sh
    helm repo remove <helm_repo>
    ```
    {: pre}

3. Reinstall the Helm version that matches a supported version of the Helm chart that you want to install. As part of the installation, add and update the IBM Cloud Helm repositories. For more information, see [Installing Helm v3 in your cluster](https://cloud.ibm.com/docs/containers?topic=containers-helm&format=markdown#install_v3).

Now you can follow the instructions in the Helm chart `README` to install the Helm chart in your cluster.