---
name: containers-ts-storage-object-access-bucket
title: Why can't my PVC access an existing bucket?
description: '[Virtual Private Cloud] [Classic infrastructure]'
last-updated: 2026-04-10
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/containers?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Why can't my PVC access an existing bucket?
{: #cos_access_bucket_fails}
{: support}

[Virtual Private Cloud]{: tag-vpc} [Classic infrastructure]{: tag-classic-inf}



When you create the PVC, the bucket in IBM Cloud Object Storage can't be accessed. You see an error message similar to the following:
{: tsSymptoms}

```sh
Failed to provision volume with StorageClass "ibmc-s3fs-standard-regional": pvc:1b2345678b69175abc98y873e2:can't access bucket <bucket_name>: NotFound: Not Found
```
{: screen}

```sh
Warning  ProvisioningFailed  23s (x3 over 83s)     ibm.io/ibmc-s3fs_ibmcloud-object-storage-plugin-6b47474f5b-bxgtc_61ed4300-b1f9-43df-85d7-ffdb2ddcaeb9  (combined from similar events): failed to provision volume with StorageClass "ibmc-s3fs-smart-perf-regional": regionalbucket : cgi5lj0w0s2a56ua5gc0 :cannot access bucket ambregionalbucket: NotFound: Not Found status code: 404, request id: b6c9439d-33c6-4318-8d03-7415c1a47ec1, host id:
```
{: screen}


You might have used the wrong storage class to access your existing bucket, you tried to access a bucket that you did not create, or there has been a change in the endpoints that are used in the storage class. You can't access a bucket that you did not create.
{: tsCauses}

Verify your bucket details and storage class, then recreate your PVC.
{: tsResolve}

1. From the [IBM Cloud dashboard](https://cloud.ibm.com/){: external}, select your IBM Cloud Object Storage service instance.

1. Select **Buckets**.

1. Review the **Class** and **Location** information for your existing bucket.

1. Choose the appropriate [storage class](https://cloud.ibm.com/docs/containers?topic=containers-storage_cos_reference&format=markdown).

1. Make sure that you provide the correct name of your existing bucket.

1. Update the PVC YAML with the `ibm.io/endpoint: <regional-endpoint>` value.