---
name: codeengine-troubleshoot-overview
title: Troubleshooting overview
description: Review some general help for troubleshooting issues with IBM Cloud® Code Engine.
last-updated: 2024-10-09
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/codeengine?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Troubleshooting overview
{: #troubleshooting_over}

Review some general help for troubleshooting issues with IBM Cloud® Code Engine.
{: shortdesc}

## General ways to resolve issues
{: #help-general}

* Make sure that your command-line tools are up-to-date.
    * In the command line, you are notified when updates to the `ibmcloud` CLI and plug-ins are available. Be sure to keep your CLI up-to-date so that you can use all available commands and options.
    * Update the `ibmcloud ce` CLI plug-in whenever an update is available. For more information, see [Updating the Code Engine CLI](https://cloud.ibm.com/docs/codeengine?topic=codeengine-install-cli&format=markdown#update-cli)
    * When you use any of the CLI `get` commands, such as the **`app get`**, **`job get`**, **`jobrun get`**, **`build get`**, or **`buildrun get`** commands, you can specify the `--o yaml` option to obtain more fine-grained details about your Code Engine component, which can be helpful in troubleshooting. For more information about the `get` commands, see [CLI Reference](https://cloud.ibm.com/docs/codeengine?topic=codeengine-cli&format=markdown).
* Review the other troubleshooting issues for Code Engine.
* Review the [FAQs](https://cloud.ibm.com/docs/codeengine?topic=codeengine-faqs&format=markdown).
* Enable and review [logging](https://cloud.ibm.com/docs/codeengine?topic=codeengine-logging&format=markdown) and [monitoring](https://cloud.ibm.com/docs/codeengine?topic=codeengine-monitor&format=markdown) details to troubleshoot your Code Engine components.

## Reviewing Cloud issues and status
{: #help-cloud-status}

1. To see whether IBM Cloud is available, [check the IBM Cloud status page](https://cloud.ibm.com/status?selected=status){: external}.
2. Filter for the **Code Engine** component and review any cloud status issue.
3. Review the [Limits and quotas for Code Engine](https://cloud.ibm.com/docs/codeengine?topic=codeengine-limits&format=markdown).
4. For issues in open source projects that are used by IBM Cloud, see the [IBM open source and third-party policy](https://www.ibm.com/support/pages/node/737271){: external}.

## Getting help
{: #help-functions}

If you still cannot resolve your issue, see [Getting support](https://cloud.ibm.com/docs/codeengine?topic=codeengine-get-support&format=markdown). For any general questions or feedback, post in Slack.