Getting help and support for Cloud Object Storage

If you have problems or questions when you use IBM Cloud® Object Storage, you can get help starting right here.

You can use the following resources before you open a support case:

  • Troubleshoot with IBM® Paver. Paver is an embedded AI operator that understands your account context, creates a resolution plan, and executes changes on your behalf, while always requiring your approval before touching your live environment.
  • Review the FAQs in the product documentation.
  • Review the troubleshooting documentation to troubleshoot and resolve common issues.
  • Check the status of the IBM Cloud platform and resources by going to the Status page.
  • If you have technical questions about Object Storage, post your question on Stack Overflow and tag your question with ibm and object-storage.

Next steps

If you cannot resolve the problem, you can open a support case. For information, see Creating support cases. And if you're looking to provide feedback, see Submitting feedback.