---
name: cloud-object-storage-support
title: Getting help and support for Cloud Object Storage
description: If you have problems or questions when you use IBM Cloud® Object Storage, you can get help starting right here.
last-updated: 2025-09-22
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/cloud-object-storage?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

{:help: data-hd-content-type='help'}

# Getting help and support for Cloud Object Storage
{: #troubleshooting-cos}

If you have problems or questions when you use IBM Cloud® Object Storage, you can get help starting right here.
{: shortdesc}

You can use the following resources before you open a support case:
* Ask a question in the [AI assistant](https://cloud.ibm.com/docs/overview?topic=overview-ask-ai-assistant&format=markdown) from the console or the IBM Cloud CLI.
* Review the [FAQs](https://cloud.ibm.com/docs/cloud-object-storage?group=frequently-asked-questions&format=markdown) in the product documentation.
* Review the troubleshooting documentation to troubleshoot and resolve common issues.
* Check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status){: external}.
* If you have technical questions about Object Storage, post your question on [Stack Overflow](https://stackoverflow.com/search?q=object-storage+ibm) and tag your question with `ibm` and `object-storage`.

## Next steps
{: #troubleshooting-cos-next-steps}

If you cannot resolve the problem, you can open a support case. For information, see [Creating support cases](https://cloud.ibm.com/docs/account?topic=account-open-case&format=markdown). And if you're looking to provide feedback, see [Submitting feedback](https://cloud.ibm.com/docs/overview?topic=overview-feedback&format=markdown).