Getting help and support

If you have problems or questions when using IBM Cloud Logs, you can get help by searching for information or by asking questions through a forum. You can also open a support ticket.

• You can check whether the IBM Cloud is available by going to the IBM Cloud status page.

• You can review the forums to see whether other users ran into the same problem. When using the forums to ask a question, tag your question so that it is seen by the IBM Cloud development teams.

• If you still can't resolve the problem, you can open an IBM support ticket. For information about opening an IBM support ticket, or about support levels and ticket severities, see Creating support cases.