Agent support policy

Release agent updates are planned on a quarterly basis. Support will continue to provide assistance for two releases prior to the latest release.

For example, if agent version 1.6.x is the most currently release, then questions related to agents 1.5.x and 1.4.x will be answered.

However, new functions and security fixes will only be made available as the most current release and modification level.

For example, if a security vulnerability is found in the agent, and the current agent version is 1.6.1, the security vulnerability will be fixed and released as 1.6.2. Even though 1.5.x and 1.4.x are still supported for technical questions, patches to these releases will not be made available.