---
name: cis-ts-privacy-warn
title: Why do I see a privacy warning?
description: The certificates issued by CIS cover the root domain (`example.com`) and one level of subdomain (`*.example.com`).
last-updated: 2024-07-17
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/cis?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Why do I see a privacy warning?
{: #troubleshooting-cis-privacy-warning}
{: troubleshoot}

The certificates issued by CIS cover the root domain (`example.com`) and one level of subdomain (`*.example.com`).
{: shortdesc}

A privacy warning appears in your browser if your new certificate has not yet been issued.
{: tsSymptoms}

If you’re trying to reach a second-level subdomain (`*.*.example.com`) a privacy warning appears in your browser, because these host names are not added to the SAN.
{: tsCauses}

Allow up to 15 minutes for one of our partner Certificates Authorities (CAs) to issue a new certificate.
{: tsResolve}