IBM Cloud Docs
Service plans

Service plans

Different pricing plans are available that you can choose for an IBM Cloud Activity Tracker instance. Each plan defines the number of days that data is retained for search, the number of users allowed to manage the data, and the features that are enabled.

As of 28 March 2024 the IBM Log Analysis and IBM Cloud Activity Tracker services are deprecated and will no longer be supported as of 30 March 2025. Customers will need to migrate to IBM Cloud Logs, which replaces these two services, prior to 30 March 2025.

Table 1. List of service plans
Plan Number of days that data is available for seach Number of users per plan Plan Name Plan ID
HIPAA 30 day Event Search 30 25 hipaa-30-day 254d26dc-3ef5-4006-912c-954186a0d033
30 day Event Search 30 Unlimitted 30-day e914263e-8b62-475e-8206-938e3a31ad26
14 day Event Search 14 Unlimitted 14-day b7f77c86-adde-4e32-8a1b-daba35b1d4fa
7 day Event Search 7 Unlimitted 7-day 9aae7491-5cb6-43eb-9b7a-3e0456c781f0
Lite [*] Data is not available for search 1 lite 6efc5a58-4289-4632-867f-5a25e817bfe9

[*] In the lite plan, the log line is not formatted.

IBM Cloud Activity Tracker offers a Lite plan that you can use to view your events as they pass through the system. You can view events by using event tailing. You can also design filters to prepare for upgrading to a longer retention period plan. You cannot use an instance on the Lite plan to receive streamed data. This plan has a 0-day retention period.

Features by plan

The following tables outline the different features that are included in each service plan:

Table 2. List of features available that are available for each service plan
Feature HIPAA 30 day Event Search plan 30 day Event Search plan 14 day Event Search plan 7 day Event Search plan Lite plan
Live streaming tail Checkmark icon Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Events are stored and searchable Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Archiving of events Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Multi-channel Alerting Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Exporting events Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Definig custom parsing templates Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Configuring exclusion rules from the UI Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Creating views Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Creating dashboards Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Creating screens Checkmark icon Checkmark icon Checkmark icon Checkmark icon
Analyzing logs in different contexts Checkmark icon Checkmark icon Checkmark icon Checkmark icon