IBM Cloud Docs
Adding users to a notification distribution list

Adding users to a notification distribution list

The IBM Cloud Notification distribution list page provides a way for you to specify a set of email addresses or webhooks to set suitable destinations for notifications about account-wide events.

You can manage the notification distribution list by using the IBM Cloud console. You can create a list of up to 10 email addresses and up to 10 webhooks that can receive notifications. Emails that are added to the distribution list are notified about any event that is affecting the account. You must have the editor role or higher on the account management service to add email addresses to the distribution list. For more information, see Assigning access to account management services.

For more information about webhooks and how to add them to the distribution list, see Adding webhooks to a distribution list.

Email addresses that are added to the distribution list by the account owner receive notifications about any incident, maintenance, announcement, or security bulletin that appears on the account owner's Notifications page.

Adding email addresses to a notification distribution list in the console

To add emails to a notification distribution list, complete the following steps:

  1. Using the IBM Cloud console, go to Manage > Account > Notification distribution list.

  2. Select Add > Email.

  3. Enter a name and an email address.

    You can add up to 10 email addresses to the distribution list. Email addresses don't need to correspond to known users in IBM Cloud, you can add any type.

  4. Click Add.

Unsubscribing from the distribution list

To unsubscribe from the distribution list, use the link in the footer of any email that is sent from the distribution list.

Enabling Event Notifications for the notification distribution list

With IBM Cloud® Event Notifications, you can choose to deliver your notifications to different destinations, including email, SMS, or webhooks. Event Notifications is an alternative to the notification distribution list. It provides a way for you to be notified about critical events that occur in your account, and manage your notifications at scale. For more information, see Getting started with Event Notifications.

When an event of interest occurs on the IBM Cloud platform and an event is generated, the notification distribution list communicates with a connected Event Notifications instance to forward a notification to the supported destination. For more information about supported Event Notifications destinations, see Event destinations.

Adding an Event Notifications instance to the notification distribution list

Before you can add any Event Notifications instance to the notification distribution list, make sure that you already have an Event Notifications service instance that is in the same account as the distribution list.

If you don't have an Event Notifications service instance, see Create an Event Notifications service instance.

To add an existing Event Notifications service instance to the notification distribution list, complete the following steps:

  1. Using the IBM Cloud console, go to Manage > Account > Notification distribution list.
  2. Click Add > Event Notifications.
  3. Select an Event Notifications service instance from the Event Notifications instance list. If you don't have an Event Notifications service instance that you can connect to your account, you can create one in the IBM Cloud catalog.
  4. Click Add.

You cannot add an Event Notifications service instance to the notification distribution list that is already configured.

Deleting an Event Notifications instance

You can delete any Event Notifications instance that you added to the notification distribution list by completing the following steps:

  1. Select the Event Notifications service instance that you want to delete from the notification distribution list, and click the Actions icon Actions.
  2. Click Delete.