---
name: account-ts-upgrade
title: How do I get access to upgrade my IBM Cloud account?
description: You can't upgrade to a Pay-As-You-Go account.
last-updated: 2025-11-15
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/account?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# How do I get access to upgrade my IBM Cloud account? 
{: #ts_upgrade_cc}
{: troubleshoot}

You can't upgrade to a Pay-As-You-Go account.
{: shortdesc}

When you try to upgrade your account from the [Account settings](https://cloud.ibm.com/account/settings) page in the IBM Cloud console, the following message is displayed:
{: tsSymptoms}

```text
Looks like you don't have access to view this page. Contact the account owner for access.
```

To upgrade your account, you must have an access policy with the Editor role or higher on all account management services. 
{: tsCauses}

Contact the account owner to request access to upgrade your account. For more information, see [Upgrading your account](https://cloud.ibm.com/docs/account?topic=account-upgrading-account&format=markdown).
{: tsResolve}