Getting help and support for Container Registry
If you experience an issue or have questions when you are using IBM Cloud® Container Registry, you can use the following resources before you open a support case.
- Review the FAQs in the product documentation.
- Review the troubleshooting documentation to troubleshoot and resolve common issues.
- Check the status of the IBM Cloud platform and resources by going to the Status page.
If you still can't resolve the problem, you can open a support case. For more information, see Creating support cases. And, if you're looking to provide feedback, see Submitting feedback.
Providing support case details
To ensure that the support team can start investigating your case to provide a timely resolution, you must include detailed information along with steps to re-create the issue, if applicable. Review the following types of information to include in your support case for issues with Container Registry.
- Provide details of any documentation that you consulted to try to find a solution to the problem.
- Provide details of any recent changes that you think are relevant, such as networking, tool chain, or your context-based restrictions policy.