Help and support

You can determine the status of the IBM® Db2® as a Service service in IBM Cloud by checking the IBM Cloud: Status page.

Getting help and support for Db2 on Cloud

If you have problems or questions when using IBM Db2 SaaS, you can get help by searching for information or by asking questions through a forum. You can also open a support case.

You can review Stack Overflow to see whether other users ran into the same problem. When using the forum to ask a question, tag your question with ibm-cloud and db2 so that it is seen by the IBM Cloud® development teams.

See Getting help for more details about using the forums.

For information about opening an IBM support case, or about support levels and case severities, see: Working with support cases.