---
name: ContinuousDelivery-cd_support
title: Getting help and support for Continuous Delivery
description: If you experience an issue or have questions when using IBM Cloud&reg; Continuous Delivery, you can use the following resources before you open a support case.
last-updated: 2026-07-23
---

> ## Documentation Index
> The table of contents for this documentation set is at https://cloud.ibm.com/docs/ContinuousDelivery?format=markdown
> The index for all IBM Cloud docs is at: https://cloud.ibm.com/docs/llms.txt
> Use these files to discover more information as needed.

# Getting help and support for Continuous Delivery
{: #help-and-support}

DevOps Insights will reach end of service and be discontinued on **August 31, 2026**. Continuous Delivery will be discontinued in the following regions on 12 February 2027: **au-syd**, **ca-mon**, **ca-tor**, **us-east**. Code Risk Analyzer will also be discontinued in all regions on that date. If a region has no active usage of these features, the features in that region may be discontinued earlier and stop accepting new instances. [Learn more](https://cloud.ibm.com/docs/ContinuousDelivery?topic=ContinuousDelivery-faq_region_feature_consolidation&format=markdown)
{: important}

If you experience an issue or have questions when using IBM Cloud&reg; Continuous Delivery, you can use the following resources before you open a support case.
{: shortdesc}

* Review the [FAQs](https://cloud.ibm.com/docs/ContinuousDelivery?topic=ContinuousDelivery-ts_cd&format=markdown) in the product documentation.
* Review the [troubleshooting documentation](https://cloud.ibm.com/docs/ContinuousDelivery?topic=ContinuousDelivery-troubleshoot-cd&format=markdown) to troubleshoot and resolve common issues.
* Check the status of the IBM Cloud platform and resources by going to the [Status page](https://cloud.ibm.com/status){: external}.
* Review [Stack Overflow](https://stackoverflow.com/questions/tagged/ibm-cloud){: external} to see whether other users experienced the same problem. When you ask a question, tag the question with `ibm-cloud` and `Continuous Delivery` or `DevOps`, so that it is seen by the IBM Cloud development teams.
* Check out the IBM Cloud's AI assistant, which is powered by IBM's watsonx, is designed to help you learn about working in IBM Cloud and building solutions with the catalog of available products and services. See [Getting help from the AI assistant](https://cloud.ibm.com/docs/overview?topic=overview-ask-ai-assistant&format=markdown).

If you still can't resolve the problem, you can open a support case. For more information, see [Creating support cases](https://cloud.ibm.com/docs/support?topic=support-open-case&format=markdown). And, if you're looking to provide feedback, see [Submitting feedback](https://cloud.ibm.com/docs/overview?topic=overview-feedback&format=markdown).