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Installing the backup client in Windows

Installing the backup client in Windows

You can install the IBM Cloud® Backup for Classic client through a series of interactions on the server that is designated for the IBM Cloud Backup for Classic service.

Logging in to the target device server

  1. Log in to the IBM Cloud console. From the menu Menu icon, select Infrastructure VPC icon > Classic Infrastructure.
  2. Select Devices > Device List from the main menu to see the list of available servers.
  3. Find the device for which you purchased the IBM Cloud Backup for Classic service, and make note of its public IP address.
  4. Click Passwords to display the Password manager, and see the usernames and the passwords that are associated with the account. The IBM Cloud Backup for Classic service is listed as "Base Client".
  5. Log in to the target device by using Remote Desktop Connection.

Downloading the backup client

  1. On the target server, open a browser session and enter the following URL to download the executable file for the IBM Cloud Backup for Classic client.

    http://downloads.service.softlayer.com/evault/

    The version number is in the file name. Choose the most recent. IBM Cloud® offers separate 32-bit and 64-bit installers. If you have a 64-bit Operating System, download the file with x64 in its name. (For example, Agent-Windows-x64-8-32-7901.exe.)

  2. Double-click the downloaded file.

Installing and Registering the Backup Agent

  1. Select the target language, and click OK.

  2. Review the required Windows packages. Click Install.

  3. Click Next on the next couple screens until you reach the license agreement.

  4. Read the General Enterprise Terms of Service.

  5. Select "I accept the terms..." and click Next.

  6. Select the setup type. Click Next.

  7. If you selected the custom setup, choose the plug-ins that you want to install.

  8. Specify the account to be used to run the agent services.

  9. On the Register Agent with Portal screen, enter the following Network address, and add the username and password.

    cloudbackupregister.service.softlayer.com

    Register Agent with the Backup Service screen is displayed with 4 fields. Add the network address, username, and password. Don't change the port value.
    Register Agent with Portal.

    For more information about viewing the username or changing the backup password, see Managing the username and password for the Cloud Backup service.

  10. Click Next.

  11. Click Install to complete the installation.

  12. When the installation is complete, restart your server.

Your servers must communicate with the Cloud Backup Portal and all AMP proxy servers for Cloud Backup Portal to work correctly, regardless of the data center's location. TCP Port 8086, 8087 must have access to 10.0.0.0/8. For more information about port settings, see Configuring Ports to allow communication between the backup agent and Cloud Backup Portal.

Configuring backup agents

Log in to Cloud Backup Portal to configure and manage your backup agents. For more information, see the Getting started tutorial.