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Summary
This automation solution is designed for the deployment of SAP S/4HANA HA cluster solution on top of Red Hat Enterprise Linux. The SAP solution will be deployed in an existing IBM Cloud Gen2 VPC, using an existing bastion host with secure remote SSH access.
Prerequisites:
Please create a bastion server to store the SAP kits. For more information, see Automate SAP bastion server - SAP media storage documentation: https://cloud.ibm.com/docs/sap?topic=sap-sap-bastion-server
Please make sure your account has access to IBM Cloud File Storage for VPC. For more information see the File Storage for VPC documentation: https://cloud.ibm.com/docs/vpc?topic=vpc-file-storage-vpc-about
Note:
To ensure you have the best possible experience, we kindly request that you carefully read the provided documentation first. The documentation serves as a comprehensive guide, providing detailed information about the reference architecture,features, functionalities, and usage instructions of our software, including installation procedures.
Features and capabilities
SAP Solution
SAP S/4HANA HA Cluster Solution.
Terraform
It uses terraform to deploy the VPC Cloud infrastructure.
Ansible
It uses Ansible to customize the infrastructure and install SAP.
High Availability Notice
It provides the High Availability capabilities for the entire S/4HANA solution, running in a single zone only.
Getting support
This offering is IBM Cloud supported. If client issues are identified with SAP software, then SAP Support will assist client. Please follow the recommendations of SAP Note 90835, which describes the SAP Incident Escalation Procedure. This SAP Note (and others) is found at https://support.sap.com/en/index.html
If you're experiencing issues with this product, use the following support information.
24 hours / 7 days a week 48 hours | |
Support locations | Support locations refer to all of the countries in which product support teams are located.
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You must wait 1 hour after you contact this product's support before you can begin the escalation process.
For Cloud Support escalations, please use process found here: https://cloud.ibm.com/docs/get-support?topic=get-support-escalation#escalation1 hour